n8n Support

Someone to call before it becomes an incident

n8n itself is solid. But your workflows, your infrastructure, and your integrations are yours, and when an execution queue backs up or a critical workflow starts failing silently, "post in the community forum" is not a support plan.

Our support packages cover the whole stack you run n8n on, at the depth you need.

Tiers

Workflow Support. For teams that run their own instance but want expert backup on the workflow layer: failing executions, integration issues, performance problems in specific workflows, and "is there a better way to build this" questions. Async support with defined response times.

Architecture Support. Everything in Workflow Support, plus the platform layer: scaling decisions, upgrade planning, environment issues, and periodic health checks of your instance with a written report. You get a named contact who knows your setup.

Full-Stack Support. We support workflows, architecture, and the infrastructure underneath: monitoring integration, incident response with agreed SLAs, upgrade execution, and priority access for the malfunction that shows up at 2 a.m. Effectively, we're your n8n platform team.

All tiers include access to our knowledge base and patterns library. Tiers are annual, sized to your instance and team, and you can move between them as your operation matures.

Not sure which tier fits?

Most clients start one tier lower than they think they need and upgrade after the first quarter. Book an intro meeting, tell us what you run and what keeps failing, and we'll recommend a tier honestly — including "you don't need support yet" if that's the truth.